Best Dialer in 2025? (Pros, Cons, & Our Choice)

Thinking about cold calling? Then you’ll need two essentials: a phone number and the right tool to actually make those calls. That’s where a dialer comes in.
To make things easier, I’ve rounded up the seven best dialing tools available today, so you can choose the one that fits your workflow and start connecting faster.
Let’s dive in!
1. OpenPhone (Our Choice)

Think of OpenPhone like the Slack of business phones, super clean, fast, and great for startups that don’t need 10 layers of enterprise complexity.
In fact, OpenPhone is what our team uses here at LeadLoft!
Pricing: $19 / user / month
Website: www.openphone.com
Good when…
• You’re a small team that wants a shared number everyone can text/call from
• You live inside Slack, Gmail, or HubSpot already
• You want something dead simple that “just works”
Avoid when…
• You need advanced call routing, IVR trees, or heavy call-center features
• Analytics and reporting are non-negotiable
2. Aircall

This one’s made for sales and support squads that need serious call-center horsepower. Think queues, whisper/barge, and CRM integrations galore.
Pricing: $40 / user / month (3-seat minimum)
Website: www.aircall.io
Good when…
• You’re running a sales team that dials all day
• Support tickets are tied to phone calls
• You need deep integrations with CRMs and helpdesks
Avoid when…
• You just want a lightweight phone app (this is overkill)
• Budget is tight, add-ons and per-minute fees stack up fast
3. Dialpad

Dialpad is like the “AI-assistant-baked-in” phone system. Calls, texts, meetings, it’s all there, plus live transcriptions and coaching from their AI.
Pricing: $27 / user / month
Website: www.dialpad.com
Good when…
• You want AI call summaries and coaching baked in
• You prefer one app for calling, messaging, and meetings
• You’ve got a hybrid team and need flexibility
Avoid when…
• You just want a dialer and nothing else (this does a lot more)
• You don’t need AI, why pay for it if you won’t use it?
4. RingCentral (RingEX)

RingCentral is the old reliable. It’s enterprise-grade, has more features than you’ll ever touch, and integrates with just about everything under the sun.
Pricing: $30 / user / month
Website: www.ringcentral.com
Good when…
• You’re a larger org that needs serious reliability
• Multiple departments/sites need to be connected
• You want the “safe bet” everyone’s heard of
Avoid when…
• You’re a startup that just needs a simple dialer
• You don’t want to swim through menus and options
5. CloudTalk

CloudTalk is very much a call-center tool, smart routing, call monitoring, analytics. Great for outbound sales or support where phones are the backbone.
Pricing: $34 / user / month
Website: www.cloudtalk.io
Good when…
• Your team does a lot of outbound calling
• You need call queues, monitoring, or IVR without breaking the bank
• You want something more “call-center-y” than OpenPhone
Avoid when…
• You’re a solo rep, it’s too heavy for one person
• You just want basic call + text
6. JustCall

This one’s basically the sales engagement toolkit with a phone built in. Calling, SMS, power dialers, automations, it’s all baked into one system.
Pricing: $39 / user / month (2-seat minimum)
Website: www.justcall.io
Good when…
• You want calls + SMS in one dashboard
• Power dialer is a must-have for your workflow
• CRM integrations are critical to your process
Avoid when…
• You’re not actually using SMS for sales (half the value disappears)
• You’re super price-sensitive, extras can add up
7. Kixie

Kixie is unapologetically sales-first. Local presence dialing, power dialers, and CRM hooks, it’s built for teams that live or die by outbound velocity.
Pricing: $35 / user / month
Website: www.kixie.com
Good when…
• You need power dialing and local presence
• CRM integration is non-negotiable
• Your reps are hammering the phones all day
Avoid when…
• You want a general business phone, this is laser-focused on sales
• You don’t want to manage per-minute/SMS usage costs
Key Takeaways
- Small team that wants simple? OpenPhone ($19)
- Sales team that needs queues + coaching? Aircall ($40, 3-seat min)
- Want AI notes and call summaries? Dialpad ($27)
- Going enterprise? RingCentral ($30)
- Outbound call-center vibes? CloudTalk ($34)
- Sales engagement + SMS? JustCall ($39, 2-seat min)
- High-velocity outbound? Kixie ($35)
Wrapping Up
So, which one do we actually recommend? OpenPhone. It’s the one our team uses every single day, and honestly, it just works. It’s simple, affordable, and flexible enough for most growing teams without drowning you in enterprise bloat.
And if you’re looking for phone numbers so you can start cold calling, check out LeadLoft’s Phone Finder. It can dig up personal cell phone numbers (direct dials) and can even find cellphone numbers directly on LinkedIn. Regardless how you use it, it's is perfect for skipping over gatekeepers (like company assistants) and going direct to the real decision-maker.