Nutshell is a CRM and email marketing platform for small businesses. This doesn't separate them from the rest, however. What separates them from other CRMs is some of the horror stories online about incredibly slow performance and completely unreliable customer support. Nutshell claims to have support staff during business hours but users report being unable to secure assistance while suffering through mission-critical issues. There are only two reasons for this, either Nutshell doesn't have a support team during business hours or their team was already overwhelmed by other clients' issues. Either way, it shows that Nutshell won't be there for you when you need it. We (LeadLoft) on the otherhand make our CEO available to every user. Whether it's a feature request, CRM setup, or startup advice, LeadLoft takes pride in setting your team up for success.
Nutshell is the user-friendly sales automation CRM that helps sales reps win more deals, with fast onboarding, powerful reporting, and 100% free support.