About You:

You’re a positive and motivated person who loves engaging in conversation. You connect quickly with others, enjoy building relationships, appreciate variety in the work you do and the pure pleasure of helping people.

Why you?

• Goal Oriented – You have a sense of urgency in completing your assigned tasks
• Multitasking – You like working with multiple people with differing needs
• Competitive – You like to WIN!
• Persuasive – You can quickly engage strangers to align their need with our products/services

Why you’ll love it here:

• Employee development, education, coaching and training
• Interface with founders & business leaders
• Work-life balance with a 40-hour work week…and fully remote

What you’ll be doing:

• Speaking with customers through email, chat, and other methods
• Helping customers to utilize LeadLoft's software to the fullest
• Maintaining a consultative relationship with the customer throughout their relationship with LeadLoft

Are you qualified?

What's required:

• You're smart & eager to learn!
• Organized and methodical
• Comfortable maintaining and building relationships with new and existing customers

Bonuses:

• Previous customer support experience
• Experience with Intercom, Drift, Crisp, or other conversational software
• A love for fundraising and startups
• Achieved BA/BS degree or equivalent

Job Type: Full-time

Compensation:

• Competitive salary
• Bonuses

Benefits:

• Health Insurance
• Paid Time Off

Schedule:

• Monday - Friday | 9am - 5pm PST

Work Location:

• Fully Remote

Paid Training:

• Yes

Company's website:

• www.leadloft.com

LeadLoft's an Equal Opportunity Employer

LeadLoft provides equal employment opportunity to all employees and job seekers without regard to race, color, religion, national origin, sex, age, disability, pregnancy, sexual orientation, gender identity, genetic information, veteran status, or any other protected characteristic under federal, state or local laws.